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SVMMS Company delivers reliable and efficient room attendant services to maintain high standards of cleanliness and hospitality in hotels, hostels, guest houses, hospitals, and serviced apartments. Our trained room attendants ensure that each room is thoroughly cleaned, well-arranged, and guest-ready at all times.
Their responsibilities include making beds, replacing linens and towels, vacuuming, dusting, cleaning bathrooms, restocking amenities, and reporting maintenance issues. We focus on hygiene, speed, attention to detail, and courteous behavior to enhance the guest or patient experience.
Our attendants follow standard operating procedures (SOPs), use safe cleaning materials, and wear proper uniforms with ID cards.
They are trained in housekeeping protocols, guest interaction, time management, and handling guest requests politely and promptly.
SVMMS also provides backup and reliever staff to ensure uninterrupted service even during peak seasons or emergencies.
Our supervisors regularly monitor performance and ensure rooms are cleaned as per checklist and client expectations. We maintain records, feedback logs, and cleaning schedules to ensure transparency and accountability in service delivery.
Our room attendants are responsible for a wide range of tasks including cleaning guest rooms, changing bed linens, replacing towels, emptying trash, and dusting all surfaces. They also clean and disinfect bathrooms, mop floors, refill toiletries, and ensure rooms are fresh, presentable, and guest-ready.